Outage in AdRoll
Some users may have trouble logging into app.adroll.com
Resolved MinorIncident Report
Users might have trouble logging in when using browsers with pre-existing app.adroll.com site data.
This would be resolved if the user facing this issue clears app.adroll.com site data, as instructed below. Alternatively, this can be resolved by logging in incognito mode, or with an alternate browser.
- Right click on the page.
- Go to the Application tab
- Click on "Clear Site Data"
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/17/2025 03:47PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 06/16/2025 10:11PM
Users might have trouble logging in when using browsers with pre-existing app.adroll.com site data.
This would be resolved if the user facing this issue clears app.adroll.com site data, as instructed below. Alternatively, this can be resolved by logging in incognito mode, or with an alternate browser.
- Right click on the page.
- Go to the Application tab
- Click on "Clear Site Data"
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