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Outage in AdvancedMD

Degraded Claim Submission

Resolved Minor
March 11, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue that began at approximately 4:30 PM, where some claim runs are failing and returning the error message: “Error #0: Claims were found, but no transformation was found to generate the result.” Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2026 03:22AM

A fix has been implemented, and claim processing has been restored. Any claim runs that encountered the “Error #0: Claims were found, but no transformation was found to generate the result…” during this incident were not billed and will be automatically included in the next subsequent claim run. No additional action is required. We apologize for the disruption and appreciate your patience.

INVESTIGATING about 1 month ago - at 03/12/2026 02:14AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/12/2026 12:16AM

We are currently investigating an issue that began at approximately 4:30 PM, where some claim runs are failing and returning the error message:
“Error #0: Claims were found, but no transformation was found to generate the result.”

Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.

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