Outage in Adyen
Delayed response time for support requests
Resolved Minor
April 23, 2026 - Started 4 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
Adyen experienced a technical issue with their contact system that prevented support teams from responding to email support requests in a timely manner. The incident was classified as minor and affected customer support response times. The issue was resolved after 4.5 hours.
We have identified a technical issue with our contact system which is preventing our teams from replying to emails for incoming support requests in a timely manner.
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