Outage in Aera Technology

CDEV and UAT - East US : Notebook services are unavailable.

Resolved Major
June 24, 2025 - Started 19 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are continuing to investigate the Notebook accessing issues. Our engineers are actively working to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.
Latest Updates ( sorted recent to last )
19 days ago - at 06/24/2025 12:53PM

Our engineers are continuing to investigate the root cause of the Notebook issue. We understand the business impact this issue may have and are working to restore service as quickly as possible. Again, we thank you for your continued patience and understanding.

19 days ago - at 06/24/2025 12:22PM

We are continuing to work towards restoring service for the Notebook. Our engineers are diligently working to narrow down the root cause. We will continue to keep you informed as the investigation progresses. We appreciate your continued patience whilst we work towards resolution.

19 days ago - at 06/24/2025 10:07AM

We are continuing to investigate the Notebook loading issues in both UAT and CDEV East US environments. Our engineers are actively working to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.

19 days ago - at 06/24/2025 08:09AM

We are continuing to work towards restoring service for the "Notebook services are unavailable" issue. Our engineers are diligently working to narrow down the root cause. We will continue to keep you informed as the investigation progresses. We appreciate your continued patience whilst we work towards resolution.

19 days ago - at 06/24/2025 06:52AM

We are continuing to investigate the "Notebook services are unavailable" issue. Our engineers are actively working to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.

19 days ago - at 06/24/2025 06:28AM

We are continuing to investigate the Notebook accessing issues. Our engineers are actively working to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.

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