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Outage in Aera Technology

Platform Unavailable

Resolved Major
August 27, 2025 - Started 7 months ago - Lasted about 13 hours
Official incident page

Incident Report

This notice is to advise you that we are receiving reports of our customers experiencing difficulties with the platform. We are actively investigating and will provide regular updates until the issues are resolved.

Our apologies for the inconvenience this may be causing and we appreciate your patience as we investigate further.

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Latest Updates ( sorted recent to last )
7 months ago - at 08/28/2025 08:04AM

Our platform teams have restored the majority of tenants, we continue to work towards full resolution. Our SRE team continues to investigate and isolate the root cause affecting the remaining environments. We will provide regular updates as progress is made, and we sincerely appreciate your patience as we work toward full resolution.

7 months ago - at 08/28/2025 05:30AM

Our platform teams have restored a subset of tenants, we continue to work towards full resolution. Our SRE team continues to investigate and isolate the root cause affecting the remaining environments. We will provide regular updates as progress is made, and we sincerely appreciate your patience as we work toward full resolution.

7 months ago - at 08/28/2025 12:56AM

We are continuing to work towards restoring service for the Platform Unavailable. Our engineers are diligently working to narrow down the root cause. We will continue to keep you informed as the investigation progresses. We appreciate your continued patience whilst we work towards resolution.

7 months ago - at 08/27/2025 09:29PM

We are continuing to investigate the Platform Unavailable issues. Our engineers are actively working to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.

7 months ago - at 08/27/2025 07:59PM

This notice is to advise you that we are receiving reports of our customers experiencing difficulties with the platform. We are actively investigating and will provide regular updates until the issues are resolved.

Our apologies for the inconvenience this may be causing and we appreciate your patience as we investigate further.

Latest Aera Technology outages

Platform Unavailable - 6 days ago
Platform Unavailable - 10 days ago
Platform Unavailable - 23 days ago
Platform Unavailable - 28 days ago
Platform Unavailable - about 1 month ago

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