Outage in Aera Technology

Platform Unavailable

Resolved Major
September 18, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

This notice is to advise you that we are receiving reports that a subset of our customers are experiencing difficulties with the platform. We are actively investigating and will provide regular updates until the issues are resolved.

Our apologies for the inconvenience this may be causing and we appreciate your patience as we investigate further.

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Latest Updates ( sorted recent to last )
3 months ago - at 09/18/2025 08:15PM

Our engineers are actively restoring the services for all reported environments. We understand the business impact this issue may have and are working to restore service as quickly as possible. We are continuing to restore all Europe environments. Again, we thank you for your continued patience and understanding.

3 months ago - at 09/18/2025 06:26PM

Our engineers are actively restoring the services for all reported environments. We understand the business impact this issue may have and are working to restore service as quickly as possible. We are continuing to restore all Europe environments. Again, we thank you for your continued patience and understanding.

3 months ago - at 09/18/2025 04:27PM

We are continuing to work towards restoring service for the reported issues. Our engineers have identified the root cause and in the process of applying the fix. We will continue to keep you informed as we make progress. We appreciate your continued patience whilst we work towards resolution.

3 months ago - at 09/18/2025 03:06PM

We are continuing to investigate the platform unavailability issues. Our engineers are actively working to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.

3 months ago - at 09/18/2025 02:31PM

This notice is to advise you that we are receiving reports that a subset of our customers are experiencing difficulties with the platform. We are actively investigating and will provide regular updates until the issues are resolved.

Our apologies for the inconvenience this may be causing and we appreciate your patience as we investigate further.

Latest Aera Technology outages

Platform Unavailable - 2 months ago

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