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Outage in Aera Technology

Notebook and Remote Function Start Failures

Resolved Major
April 24, 2026 - Started 15 days ago - Lasted about 7 hours
Official incident page

Incident Report

Aera users may see issues with starting RF's, Notebooks, and potentially dedupe jobs in integrations due to an issue that our Cloud Hosting provider is having. We are actively monitoring the situation and will provide updates as they are available.

Our apologies for the inconvenience this may be causing and we appreciate your patience.

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Latest Updates ( sorted recent to last )
15 days ago - at 04/24/2026 11:32PM

As per the latest update from the cloud provider issue has been mitigated. We will continue to monitor to ensure no additional issues arise and will send a further update to confirm resolution.

You should now be able to resume normal activities however if you continue to experience any problems please contact our support team through the [Aera Support Portal](https://aeratechnology.atlassian.net/servicedesk/customer/portal/33)

Thank you for your patience while our team monitored the recovery and ensured service stability.

15 days ago - at 04/24/2026 06:23PM

Aera users may see issues with starting RF's, Notebooks, and potentially dedupe jobs in integrations due to an issue that our Cloud Hosting provider is having. We are actively monitoring the situation and will provide updates as they are available.

Our apologies for the inconvenience this may be causing and we appreciate your patience.

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