Outage in Afterpay AU
Increase in payment confirmation errors for Afterpay on Shopify (AU)
Resolved Minor
July 02, 2026 - Started about 1 month ago
- Lasted 42 minutes
Incident Report
We are investigating an issue where some Afterpay customers on Shopify in Australia are seeing an error page after completing their payment. Payments are processing successfully, but the confirmation page is not loading correctly for some customers, which may lead them to believe the payment did not go through. We are actively investigating the root cause and working toward a resolution.
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IDENTIFIED
about 1 month ago - at 07/02/2026 05:24AM
We are investigating an issue where some Afterpay customers on Shopify in Australia are seeing an error page after completing their payment. Payments are processing successfully, but the confirmation page is not loading correctly for some customers, which may lead them to believe the payment did not go through. We are actively investigating the root cause and working toward a resolution.
Latest Afterpay AU outages
In-App Support Chat Unavailable - 13 days ago
Order reversals affecting Shopify merchants (AU) - about 1 month ago
Degraded performance - Afterpay Card - 3 months ago
Service Outage - Checkout - 3 months ago
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