Outage in AfterShip

[cn-logistics] Label generation failure {Incident start time: 2025-03-03 03:00:00 UTC}

Resolved Major
March 03, 2025 - Started about 2 months ago - Lasted about 21 hours
Official incident page

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Outage Details

We are currently facing label generation failure (AfterShip Shipping) for carrier [cn-logistics]. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2025 02:27AM

This incident has been resolved, and all services are back to normal.

MONITORING about 2 months ago - at 03/03/2025 10:56AM

We have identified that the issue is from the carrier - CN-Logisitics end and are currently monitoring.

INVESTIGATING about 2 months ago - at 03/03/2025 05:21AM

We are currently facing label generation failure (AfterShip Shipping) for carrier [cn-logistics].
We are investigating the issue.

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