Outage in AgentSync

Texas Appointment and Termination Issues

Resolved Minor
May 14, 2025 - Started about 1 month ago - Lasted about 1 month
Official incident page

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Outage Details

Our third-party provider, NIPR, has acknowledged a service disruption that is impacting Texas, resulting in temporary issues with processing appointment and termination applications. Please refer to the AgentSync status page and NIPR’s official updates on their wiki for more information.
Components affected
AgentSync NIPR
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/16/2025 01:54PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/14/2025 02:50PM

Our third-party provider, NIPR, has acknowledged a service disruption that is impacting Texas, resulting in temporary issues with processing appointment and termination applications. Please refer to the AgentSync status page and NIPR’s official updates on their wiki for more information.

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NIPR Beta Alerts 5/21/25 - about 1 month ago
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