Outage in AgentSync
NIPR Billing Issue
Resolved MinorIncident Report
Our third-party provider, NIPR, has acknowledged a service disruption that may impact certain workflows. Please refer to the AgentSync status page and NIPR’s official updates on their wiki for more information.
NIPR weekly billing is delayed for the week of July 2 - July 9. Invoices will not be emailed or viewable in Account Manager on the evening of July 10. NIPR is working quickly to resolve this matter. A notification will be posted once invoices are ready to view.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/11/2025 07:57PM
Update: The issue is resolved. Invoices are now viewable in Account Manager and will be emailed the evening of July 11, 2025.
MONITORING
10 months ago - at 07/10/2025 05:24PM
Our third-party provider, NIPR, has acknowledged a service disruption that may impact certain workflows. Please refer to the AgentSync status page and NIPR’s official updates on their wiki for more information.
NIPR weekly billing is delayed for the week of July 2 - July 9. Invoices will not be emailed or viewable in Account Manager on the evening of July 10. NIPR is working quickly to resolve this matter. A notification will be posted once invoices are ready to view.
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