Outage in Agorapulse

Meta API Incident

Resolved Major
August 30, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing an issue impacting full access to the Meta API. Our team is actively investigating the root cause and working diligently to restore normal service as quickly as possible. We understand the importance of this service to your operations and we apologize for any inconvenience this may cause. We will provide updates as soon as we have more information. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/02/2024 10:48AM

Meta has resolved the API issue affecting Facebook and Instagram.

Some users may need to renew any lost tokens to restore complete functionality. Please note it may take several hours for everything to be fully synced.

We appreciate your patience during the disruption and apologize for any inconvenience this may have caused.

IDENTIFIED 4 months ago - at 08/31/2024 04:31PM

The issue has been identified by META and we are waiting on a fix from them to resolve this API issue. Thank you for your patience while we wait for this fix.

INVESTIGATING 4 months ago - at 08/30/2024 09:22AM

We are currently facing an issue due to an unexpected disruption with the Meta API, which is impacting full access to the service.
Our team is in close communication with Meta to identify the root cause and expedite the resolution. We are committed to restoring normal service as swiftly as possible. We understand how critical this service is to your operations and sincerely apologize for any inconvenience this may cause.
We will provide updates as soon as Meta shares more information or the issue is resolved. Thank you for your patience and understanding.

INVESTIGATING 4 months ago - at 08/30/2024 08:48AM

We are currently experiencing an issue impacting full access to the Meta API.

Our team is actively investigating the root cause and working diligently to restore normal service as quickly as possible. We understand the importance of this service to your operations and we apologize for any inconvenience this may cause.

We will provide updates as soon as we have more information.
Thank you for your patience and understanding.

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