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Outage in Agorapulse

Instagram ad comment issue

Resolved Major
May 21, 2025 - Started 11 months ago - Lasted 6 days
Official incident page

Incident Report

We're currently experiencing an issue where Instagram ad comments are not appearing in the inbox. Our team is working on a fix. Thank you for your patience and understanding.
Components affected
Agorapulse Twitter Publishing & Data Processing

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/27/2025 07:15PM

Comment syncing and replies on Instagram ads are now working normally again. Thanks for your patience as we resolved the issue.

MONITORING 11 months ago - at 05/27/2025 01:47PM

We’ve released a fix for this Instagram ad comment issue. We're monitoring to confirm it's fully resolved. Thank you for your patience.

IDENTIFIED 11 months ago - at 05/22/2025 02:47PM

We're currently experiencing an issue where Instagram ad comments are not appearing in the inbox. In addition, replies to existing Instagram ad comments may not be functioning as expected. Our team is working on a fix. Thank you for your patience and understanding.

IDENTIFIED 11 months ago - at 05/21/2025 06:40PM

We're currently experiencing an issue where Instagram ad comments are not appearing in the inbox. Our team is working on a fix. Thank you for your patience and understanding.

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