Outage in Agorapulse

Instagram publishing error (code 9004, subcode 2207052) // Video container status error, “Media upload has failed” (error code 2207076).

Resolved Minor

April 29, 2026 - Started 1 day ago - Lasted about 12 hours
Official incident page

Incident Report

We are receiving more reports of Instagram post failing with the following errors : - Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements. - Please check the limitations section in our development document for more information: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating' - Video container status error, “Media upload has failed” (error code 2207076). We are currently investigating the issue.

Components affected

Agorapulse Manager Agorapulse Instagram Publishing & Data Processing

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 04/29/2026 07:08PM

This incident has been resolved.

MONITORING about 16 hours ago - at 04/29/2026 02:44PM

The issue is confirmed to be originating from Meta directly. We are no longer seeing any occurences of the errors since 10am Paris time. We are currently monitoring the situation.

INVESTIGATING 1 day ago - at 04/29/2026 07:01AM

We are receiving more reports of Instagram post failing with the following errors :

- Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements. - Please check the limitations section in our development document for more information: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating'

- Video container status error, “Media upload has failed” (error code 2207076).

We are currently investigating the issue.

Latest Agorapulse outages

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TikTok post stuck pending - about 2 months ago

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