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Outage in Agorapulse

Increase in Facebook Publishing Errors: "reduce the amount of data"

Resolved Minor
May 01, 2026 - Started about 1 month ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating an increase in errors affecting some Facebook post publishing attempts. Posts are typically published successfully despite the error message returned from Meta: `Received Facebook error response of type null: Please reduce the amount of data you're asking for, then retry your request (code 1, subcode null)` If a post does not publish, manually retrying the post will usually resolve the issue. We will update you as we learn more, see updates from Meta, or notice improvements.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/06/2026 03:30PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/01/2026 06:55PM

We've confirmed this issue extends to other 3rd party Meta publishing integrations. We'll continue monitoring.

INVESTIGATING about 1 month ago - at 05/01/2026 04:22PM

We are currently investigating an increase in errors affecting some Facebook post publishing attempts.

Posts are typically published successfully despite the error message returned from Meta: `Received Facebook error response of type null: Please reduce the amount of data you're asking for, then retry your request (code 1, subcode null)`

If a post does not publish, manually retrying the post will usually resolve the issue. We will update you as we learn more, see updates from Meta, or notice improvements.

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