Outage in Agorapulse

Instagram Reels - Publishing Failures

Minor

May 24, 2026 - Started about 8 hours ago
Official incident page

Incident Report

We are currently seeing failures when publishing Instagram Reels. Video posts are remaining in a pending state for an extended period before failing with the following error: "Received Facebook error response of type GraphMethodException: Authorization Error (code 100, subcode 33)" We are actively investigating this issue and will post an update as soon as we have more information.

Components affected

Agorapulse Instagram Publishing & Data Processing

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Latest Updates ( sorted recent to last )

IDENTIFIED about 2 hours ago - at 05/25/2026 07:45AM

We can confirm that the issue comes from Meta's API directly, other competitor tools are impacted as well, we are monitoring the situation and will post an update as soon as we have more information.

INVESTIGATING about 8 hours ago - at 05/25/2026 02:10AM

We are currently seeing failures when publishing Instagram Reels. Video posts are remaining in a pending state for an extended period before failing with the following error:

"Received Facebook error response of type GraphMethodException: Authorization Error (code 100, subcode 33)"

We are actively investigating this issue and will post an update as soon as we have more information.

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