Outage in Agorapulse
Replies to X/Twitter DMs are displaying a "Message is null" error, but sent successfully.
Resolved MinorIncident Report
Inbox replies to Twitter DMs are displaying a "Message is null" error, however the reply is still being sent successfully. Our team is investigating the root cause. If you see this error, your reply has still been sent. We advise against resending to avoid duplicate messages. Thank you for your patience, we will update as we know more.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/03/2026 02:23PM
This incident has been resolved.
MONITORING
6 days ago - at 06/02/2026 08:11PM
The rate of these errors has decreased, we will continue to monitor the situation. The root cause was an incorrect response from X/Twitter's API when sending direct messages.
INVESTIGATING
6 days ago - at 06/02/2026 04:54PM
Inbox replies to Twitter DMs are displaying a "Message is null" error, however the reply is still being sent successfully. Our team is investigating the root cause. If you see this error, your reply has still been sent. We advise against resending to avoid duplicate messages. Thank you for your patience, we will update as we know more.
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