Outage in AgResearch eRI

Duplicate network packets occurring on the idm1 Identity Management server

Resolved Minor

September 01, 2026 - Started 2 days ago - Lasted about 22 hours
Official incident page

Incident Report

We have discovered a networking issue affecting the Identity server idm1. This is not a hard fault but may be contributing to the slow performance issues we have recently been advised of. We are actively investigating and will provide updates when we know more.

Components affected

AgResearch eRI Identity Broker Service

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 09/02/2026 09:23PM

Confirmed this morning there are no duplicated packet issues on idm1. This issue is resolved.

MONITORING 1 day ago - at 09/02/2026 04:08AM

A network switch change has been made and the duplicated packet issues has been resolved. We will continue to monitor

INVESTIGATING 2 days ago - at 09/01/2026 11:57PM

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