Outage in AI Insurance
Excel Rating Broken
Resolved MajorIncident Report
Customers using Excel Rating Sheets for rating calculation currently cannot get rating responses. This blocks all quote flows for such customers
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/19/2026 05:03PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 01/19/2026 04:06PM
Customers using Excel Rating Sheets for rating calculation currently cannot get rating responses. This blocks all quote flows for such customers
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