Outage in AI RFP

Browser extensions unable to display

Resolved Minor

January 25, 2021 - Started over 5 years ago - Lasted about 1 year
Official incident page

Incident Report

Recent updates to a 3rd party component have impacted our extensions when running outside of a Microsoft product (i.e. running in a browser). We are actively working to solve this issue. When trying to open Extensions in Firefox or Chrome, you may experience a transparent panel sliding out but never revealing the contents of the panel. Updates will appear here as soon as available.

Latest Updates ( sorted recent to last )

RESOLVED about 5 years ago - at 02/15/2021 09:22PM

We have fixed this for both Firefox and Chrome and we have published a new version (0.0.3) to each store. You may need to go into "manage extensions" and update your extension to ensure you have the latest version.

IDENTIFIED about 5 years ago - at 02/12/2021 04:58PM

We have a code fix that is being tested and we hope to have available in production soon.

IDENTIFIED about 5 years ago - at 01/28/2021 03:12PM

We have traced this issue to the source component and we are working to resolve it and get an updated published.

INVESTIGATING over 5 years ago - at 01/25/2021 05:00PM

Latest AI RFP outages

Unplanned Knowledge Outage - over 4 years ago

Extension Login Errors - almost 5 years ago

Intermittent errors in proposal responses and knowledge library searches - about 5 years ago

Unplanned outtage - over 5 years ago

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