Outage in Aiia

Elevated error rates on all call types with BankData Erhverv based providers in Denmark

Resolved Major
April 28, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing elevated error rates affecting most calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.
Components affected
Aiia Denmark
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/28/2025 09:35AM

This incident has been resolved. We have observed elevated error rates between 08:58 and 09:11 UTC on 2025-04-28

MONITORING 3 days ago - at 04/28/2025 09:09AM

We are seeing elevated error rates affecting most calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordfyns Bank Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.

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