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Outage in Aiia

Elevated error rates affecting many calls with BnpParibas based providers in France

Resolved Major
July 14, 2025 - Started 9 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are seeing elevated error rates affecting many calls with BnpParibas based providers in France. All calls are affected. Affected providers: Hello Bank!, BNP Paribas and BNP Paribas Banque Privée.
Components affected
Aiia France

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/15/2025 08:50AM

Between 06:00 UTC 2025-07-14 and 07:00 UTC 2025-07-15 we have seen elevated error rates affecting all calls with BnpParibas based providers in France. Impacted providers: Hello Bank!, BNP Paribas and BNP Paribas Banque Privée.

INVESTIGATING 9 months ago - at 07/14/2025 10:36AM

We are seeing elevated error rates affecting many calls with BnpParibas based providers in France. All calls are affected. Affected providers: Hello Bank!, BNP Paribas and BNP Paribas Banque Privée.

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