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Outage in Aiia

Elevated error rates with Atruvia based providers in Germany

Resolved Minor
August 06, 2025 - Started 7 months ago - Lasted 2 days
Official incident page

Incident Report

Since last Friday 1st August we are observing failed authentication requests for SecureGo plus in Atruvia based providers. We are working on a fix that will be released in the coming days

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 08/08/2025 10:24AM

The fix has been verified. Incident resolved

MONITORING 7 months ago - at 08/07/2025 11:37AM

Since last Friday 1st August we are observing failed authentication requests for SecureGo plus in Atruvia based providers. We are working on a fix that will be released in the coming days

Update: The fix has been released. We are monitoring.

INVESTIGATING 7 months ago - at 08/06/2025 08:07AM

Since last Friday 1st August we are observing failed authentication requests for SecureGo plus in Atruvia based providers. We are working on a fix that will be released in the coming days

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