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Outage in Airbnb API

404 Errors on Listing Photos API

Resolved Minor
March 25, 2026 - Started about 2 months ago - Lasted about 2 months
Official incident page

Incident Report

Summary AI Generated

The Airbnb API experienced intermittent 404 errors on the POST /v2/listing_photos endpoint, causing upload failures for partners even though photos were successfully created on the backend. Partners could verify upload status through the GET endpoint and retry confirmed failures as a workaround. The issue was resolved after implementing a fix and monitoring period lasting approximately 47 days.

We are actively investigating intermittent 404 errors affecting the POST /v2/listing_photos endpoint. Some partners may experience failures when uploading listing photos, where the photo is created but the API returns a 404 error. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible. For any photos that received a 404, you can verify the upload status by calling GET /v2/listings/{listing_id}/listing_photos and retry any confirmed failures.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/11/2026 02:35AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/26/2026 09:40PM

We've implemented a fix and are monitoring the results.

INVESTIGATING about 2 months ago - at 03/25/2026 12:11PM

We are actively investigating intermittent 404 errors affecting the POST /v2/listing_photos endpoint. Some partners may experience failures when uploading listing photos, where the photo is created but the API returns a 404 error. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.

For any photos that received a 404, you can verify the upload status by calling GET /v2/listings/{listing_id}/listing_photos and retry any confirmed failures.

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