Outage in Airbnb

Issue Affecting Image URL on Message API and Message-related Webhooks

Resolved Minor
December 09, 2024 - Started 26 days ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Airbnb status page and multiple sources to provide up-to-date information. Check back with us for the latest Airbnb uptime status.

Outage Details

Our team is currently addressing an issue affecting the Messaging API and message-related webhooks, where image URLs sometimes fail to work properly. This intermittent issue results in some images not loading and displaying an error message instead (404 not found error). We apologize for any inconvenience this may cause and will provide further updates as soon as they're available.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 12/11/2024 01:24AM

This incident has been resolved. If you are still experiencing this issue, please contact us via the Support Portal.

MONITORING 26 days ago - at 12/10/2024 03:21AM

A fix has been implemented for the issue; image URLs in Messaging API and webhooks should work as expected now.

IDENTIFIED 26 days ago - at 12/09/2024 10:45PM

Our team is currently addressing an issue affecting the Messaging API and message-related webhooks, where image URLs sometimes fail to work properly. This intermittent issue results in some images not loading and displaying an error message instead (404 not found error). We apologize for any inconvenience this may cause and will provide further updates as soon as they're available.

Latest Airbnb outages

500 errors on Messaging API and webhooks missing thread IDs - about 1 month ago
500 errors across multiple endpoints and affecting Async APIs. - about 2 months ago
Increase in 500 errors across multiple endpoints - about 2 months ago
Issue delaying message_added webhooks - 3 months ago
Issues loading certain pages from the Developer Docs - 4 months ago

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