Outage in Airbnb

Issues with Reservations API and Partner Portal Reservations Dashboard

Resolved Minor
January 09, 2025 - Started 27 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating issues with new reservations not populating in the Partner Portal Reservations Dashboard and also not being returned in the GET all reservations request response. Reservation confirmation webhooks are still being delivered as expected. You may still retrieve the specific reservation with a GET reservations request. We'll share further updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 01/10/2025 01:12AM

This incident has been resolved.

MONITORING 26 days ago - at 01/09/2025 08:59PM

We deployed a fix for this issue around 11:45AM (PT) and the issue has been resolved. We will keep monitoring the results.

INVESTIGATING 27 days ago - at 01/09/2025 02:22PM

We are currently investigating issues with new reservations not populating in the Partner Portal Reservations Dashboard and also not being returned in the GET all reservations request response.

Reservation confirmation webhooks are still being delivered as expected. You may still retrieve the specific reservation with a GET reservations request.

We'll share further updates as soon as possible.

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