Outage in Airbnb
500 Errors on Special Offers API
Resolved MinorIncident Report
Summary AI Generated
Airbnb's `POST /v2/special_offers` API endpoint experienced elevated 500 errors beginning around 06:00 PDT on July 30, 2026, significantly worsening from 09:15 PDT and preventing hosts from sending special offers and pre-approvals. Engineers deployed a fix that stopped the errors at approximately 15:05 PDT, with the incident fully resolved on August 3, 2026 after a monitoring period of roughly 83.5 hours. Affected users were advised to retry any failed special offers or pre-approvals submitted during the outage window.
We are currently investigating an increased number of 500 Errors impacting the POST /v2/special_offers endpoint, which is used to send both special offers and pre-approvals. This started around 06:00 PDT and increased significantly from 09:15 PDT.
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/03/2026 08:57AM
This incident has been resolved.
MONITORING
24 days ago - at 07/30/2026 10:09PM
We've deployed a fix for this issue and are monitoring its impact. Errors on the POST /v2/special_offers endpoint stopped at approximately 15:05 PDT. Please retry any special offers or pre-approvals that failed during this period.
INVESTIGATING
24 days ago - at 07/30/2026 09:32PM
We are currently investigating an increased number of 500 Errors impacting the POST /v2/special_offers endpoint, which is used to send both special offers and pre-approvals. This started around 06:00 PDT and increased significantly from 09:15 PDT.
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
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