Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Airbnb

Issue affecting payout_notification webhooks

Resolved Minor
August 26, 2026 - Started 8 days ago - Lasted 7 days
Official incident page

Incident Report

Summary AI Generated

Starting August 14, 2026, Airbnb's `payout_notification` webhooks intermittently failed to send to partners, with the issue formally investigated from August 26. Payouts themselves were unaffected, but partners experienced gaps in webhook notifications across multiple payout dates. A fix was deployed on September 2, 2026, restoring normal webhook delivery after approximately 158 hours of impact.

We are currently investigating an issue that is preventing `payout_notification` webhooks from being sent in some instances. Note: Payouts themselves are unaffected, this issue affects only the webhook notifications sent to Partners. The issue began on August 14, 2026, and has recurred on later dates. We recommend checking for gaps across all payout dates since then, not only August 14, 2026. In the meantime, partners can use the Transactions and Reservations API to retrieve relevant information about payouts. We are developing a fix and will update this page as work progresses.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/02/2026 11:05AM

The fix has been deployed and webhook notification delivery has returned to normal.

IDENTIFIED 7 days ago - at 08/27/2026 10:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 08/26/2026 08:47PM

We are currently investigating an issue that is preventing `payout_notification` webhooks from being sent in some instances.

Note: Payouts themselves are unaffected, this issue affects only the webhook notifications sent to Partners.

The issue began on August 14, 2026, and has recurred on later dates. We recommend checking for gaps across all payout dates since then, not only August 14, 2026.

In the meantime, partners can use the Transactions and Reservations API to retrieve relevant information about payouts.

We are developing a fix and will update this page as work progresses.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook