Outage in Airbrake

Email notifications for alerts have been disabled

Resolved Major
October 31, 2023 - Started about 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Our alerts notifications have been disabled. Digests and other notification types (like Slack) are unaffected. We are working with our email service provider to reenable our alerts domain and will follow up as there is more information. Reach us at support@airbrake.io if you have any questions.
Components affected
Airbrake Notifications
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/02/2023 11:55PM

This issue has been resolved. Our emails have been flowing for the past day and our sign-up page is live again. We apologize for any inconvenience. If you have any questions, please reach us at support@airbrake.io.

MONITORING about 1 year ago - at 11/01/2023 07:04PM

Updating the status to "monitoring" as alert emails are fixed. We will update the status to "resolved" when the new sign-up page is live.

IDENTIFIED about 1 year ago - at 11/01/2023 06:47PM

Our email provider has reenabled our alerts domain. All email notifications should be operational again. We still have our sign-up page disabled to implement an additional verification measure and will close this incident when the new sign-up page is live. If you have any questions, please reach us at support@airbrake.io.

IDENTIFIED about 1 year ago - at 10/31/2023 10:31PM

Our alerts notifications have been disabled. Digests and other notification types (like Slack) are unaffected. We are working with our email service provider to reenable our alerts domain and will follow up as there is more information. Reach us at support@airbrake.io if you have any questions.

Latest Airbrake outages

Delay in error processing - over 1 year ago
Increased Errors - almost 2 years ago

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