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This incident has been resolved. API requests, including tracking link creation, are operating normally.
Service was restored at approximately 03:40 KST on November 12, 2026 (18:40 UTC on November 11, 2026), and we have confirmed continued stability.
API requests, including tracking link creation, are now operating normally. Service was restored at approximately 03:40 KST on November 12, 2026 (18:40 UTC on November 11, 2026).
We are continuing to monitor the service to ensure stability.
Since approximately November 12, 2026 at 02:33 KST (November 11, 2026 at 17:33 UTC), some Airbridge API requests have been experiencing intermittent errors and timeouts, including failures to create tracking links. Some requests may fail or take longer than expected to complete.
Our team is actively investigating the issue and working to restore normal operation. We will provide further updates as more information becomes available.
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