Outage in airSlate

Degraded platform performance due to cloud provider AWS in US region

Resolved Minor
October 20, 2025 - Started 5 days ago - Lasted about 17 hours
Official incident page

Incident Report

We are recovering from the major outage on AWS side. You may receive occasional Opps errors and face other issues while using the product. Our team monitors the health of our AWS instance and is working to recover as soon as possible.
Components affected
airSlate Web

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/21/2025 08:44AM

The incident has been resolved on AWS side, all services successfully recovered.

INVESTIGATING 5 days ago - at 10/20/2025 03:35PM

We are recovering from the major outage on AWS side. You may receive occasional Opps errors and face other issues while using the product. Our team monitors the health of our AWS instance and is working to recover as soon as possible.

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