Outage in airSlate
"Limits reached" error and general platform slowdown
Resolved MinorIncident Report
We are currently experiencing a general platform slowdown and a "limits reached" error. Our team is working to resolve this problem as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/28/2025 03:29PM
The incident has been resolved. All services operate normally now. Thank you for your continuous patience.
IDENTIFIED
2 days ago - at 10/28/2025 02:35PM
The issue continues with the 500th error reproducing on the workflow creation step. Our team continues to diligently work on solution delivery.
MONITORING
2 days ago - at 10/28/2025 02:04PM
The root cause of the issue has been identified, and a fix has been rolled out. We are monitoring the situation.
INVESTIGATING
2 days ago - at 10/28/2025 01:05PM
We are currently experiencing a general platform slowdown and a "limits reached" error. Our team is working to resolve this problem as soon as possible.
Latest airSlate outages
Unschedule platform maintenance - about 22 hours ago
Intermittent 500th errors throughout the platform - 2 days ago
Website takes longer to respond - 16 days ago
"Fill out" button is absent from documents run by the users with Fillers role - about 1 month ago
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