Outage in Airtable

Problem with copy/paste of rich text cells

Resolved Major
February 09, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of an issue which can cause customers to receive errors or other unexpected behavior when copying/pasting rich text cell data. We have identified the root cause of this issue and are currently working on mitigation. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2024 11:08PM

This issue is now fully resolved and all affected bases should be functioning normally. If you performed any copy/paste actions that were affected by this issue you will receive an email in the next few days with more information.

We sincerely apologize for the inconvenience this has caused. Please visit https://support.airtable.com if you have any further questions about this incident.

MONITORING over 1 year ago - at 02/12/2024 06:17AM

We have remediated this issue for the vast majority of affected bases, which should now be working as expected. We will continue to monitor this issue closely.

MONITORING over 1 year ago - at 02/10/2024 12:29AM

We've implemented a fix so customers will no longer encounter these errors. We're now working to remediate this issue for those who were previously impacted. Thank you for your patience.

IDENTIFIED over 1 year ago - at 02/09/2024 07:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 02/09/2024 07:52PM

We are aware of an issue which can cause customers to receive errors or other unexpected behavior when copying/pasting rich text cell data. We have identified the root cause of this issue and are currently working on mitigation. We apologize for the inconvenience.

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