Outage in Airtable

Some jira sync are only pulling in 100 rows of data

Resolved Minor
March 11, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue affecting some Jira Syncs in Airtable. Due to a bug in Jira’s APIs, certain syncs are only fetching 100 rows of data instead of the full dataset. This issue began at 2:00 AM PST. We have reached out to Jira’s support team for assistance and are also proactively exploring potential workarounds. We will provide further updates as soon as we have more information. Thank you for your patience while we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/13/2025 03:18AM

Jira sync functionality has been restored. Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/12/2025 04:46PM

We explored a workaround to the bug and will be working to deploy and restore the functionality before end of day. Please stay tuned for more updates.

Our team will continue working with Jira's support team to find a long term resolution in the mean time.

Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/11/2025 11:59PM

We are currently investigating an issue affecting some Jira Syncs in Airtable. Due to a bug in Jira’s APIs, certain syncs are only fetching 100 rows of data instead of the full dataset. This issue began at 2:00 AM PST.

We have reached out to Jira’s support team for assistance and are also proactively exploring potential workarounds. We will provide further updates as soon as we have more information.

Thank you for your patience while we work to resolve this issue.

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