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Outage in Aiwyn

Data Ingestion Delay

Resolved Minor
July 15, 2026 - Started 18 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating a potential backlog that began at approximately 03:00 AM ET. New and updated data may be delayed between third party Practice Management Systems and Aiwyn. Impact: - Recent updates to client and engagement information may be delayed. - Invoices may show outdated or missing information if they rely on the most recent updates. - Account balances and statements may not reflect the latest activity. - Some reports may be missing the most recent data. Our team is actively working to resolve this and restore normal updates as quickly as possible. We'll post another update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 07/15/2026 06:26PM

The backlog is now caught up and the issue is fully resolved.

IDENTIFIED 18 days ago - at 07/15/2026 02:45PM

We are investigating a potential backlog that began at approximately 03:00 AM ET. New and updated data may be delayed between third party Practice Management Systems and Aiwyn.

Impact:
- Recent updates to client and engagement information may be delayed.
- Invoices may show outdated or missing information if they rely on the most recent updates.
- Account balances and statements may not reflect the latest activity.
- Some reports may be missing the most recent data.

Our team is actively working to resolve this and restore normal updates as quickly as possible. We'll post another update as soon as we have more information.

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