Outage in Akamai

Reporting Issues

Resolved Minor
June 24, 2024 - Started 3 months ago - Lasted about 12 hours
Official incident page

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Outage Details

We are investigating an emerging issue with Usage Reports in Control Center where users may experience issues accessing them. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Reporting
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/25/2024 08:04AM

We have implemented a fix for this issue and can confirm that the issue is now resolved as of 05:45 UTC on 25 June 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

INVESTIGATING 3 months ago - at 06/25/2024 02:37AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI. We will provide the next update as we make progress.

INVESTIGATING 3 months ago - at 06/25/2024 12:36AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI. We will provide an update within the next 60 minutes.

INVESTIGATING 3 months ago - at 06/24/2024 11:38PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI. We will provide an update within the next 60 minutes.

INVESTIGATING 3 months ago - at 06/24/2024 10:43PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI. We will provide an update within the next 60 minutes.

INVESTIGATING 3 months ago - at 06/24/2024 09:37PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI. We will provide an update within the next 60 minutes.

INVESTIGATING 3 months ago - at 06/24/2024 08:38PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AmduV0SQI. We will provide an update within the next 60 minutes.

INVESTIGATING 3 months ago - at 06/24/2024 08:09PM

We are investigating an emerging issue with Usage Reports in Control Center where users may experience issues accessing them. We are actively investigating the issue and will provide another update within the next 30 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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