Reporting issues

We can confirm that the issue is now resolved as of 15:00 UTC on August 22, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.

We have implemented a fix for which we believe may have caused this issue on August 6, 2024. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG?language=en_US.
We will provide an update as progress is made.

We have implemented a fix for which we believe may have caused this issue on August 6, 2024. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide an update within the next 120 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide an update within the next 120 minutes.

We are investigating an emerging issue with Reporting related to data latency for the URL Traffic report on Akamai Control Center. We are actively investigating the issue and will provide another update within the next 120 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.