Outage in Akamai

Reporting Issues

Resolved Minor
November 01, 2024 - Started 20 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue with Today's Traffic report related to data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Reporting
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/01/2024 09:13AM

We can confirm that the issue is now resolved as of 08:20 UTC on November 1, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AzvgzbSQA or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

INVESTIGATING 20 days ago - at 11/01/2024 07:20AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AzvgzbSQA. We will provide the next update as we make progress.

INVESTIGATING 20 days ago - at 11/01/2024 06:50AM

We are investigating an issue with Today's Traffic report related to data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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