Outage in Akamai

Cloudlets ALB Activation Issues

Resolved Minor
November 14, 2024 - Started 7 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating an issue with Clouldlets Application Load Balancing (ALB) related to activations. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Cloudlets
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/14/2024 04:24PM

We can confirm that the issue is now resolved as of 15:35 UTC on November 14, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

INVESTIGATING 7 days ago - at 11/14/2024 01:55PM

We are continuing to investigate this issue. Additionally, we are also investigating an issue with Clouldlets UI.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.

INVESTIGATING 7 days ago - at 11/14/2024 10:16AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.

INVESTIGATING 7 days ago - at 11/14/2024 08:24AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.

INVESTIGATING 7 days ago - at 11/14/2024 07:48AM

We are investigating an issue with Clouldlets Application Load Balancing (ALB) related to activations. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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