Outage in Akamai

EAA Enterprise Center issues

Minor
September 30, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

We are investigating an emerging issue with the EAA Enterprise Center related to errors with the new UI. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 09/30/2025 10:42AM

We have identified the cause of the issue, and a fix is being developed. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000cDu8YCAS. We will provide an update as we make progress.

INVESTIGATING about 4 hours ago - at 09/30/2025 09:44AM

We are investigating an emerging issue with the EAA Enterprise Center related to errors with the new UI. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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