Outage in Akamai

Reporting issues

Minor
November 20, 2024 - Started about 24 hours ago
Official incident page

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Outage Details

We have identified an issue with Reporting related to delayed data for the "Traffic by Hostname" report on the Akamai Control Center. We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Reporting
Latest Updates ( sorted recent to last )
MONITORING 44 minutes ago - at 11/21/2024 09:07AM

We are continuing to monitor for any further issues. We will provide the next update as we make progress.

MONITORING about 22 hours ago - at 11/20/2024 11:25AM

We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.

IDENTIFIED about 24 hours ago - at 11/20/2024 10:16AM

We have identified an issue with Reporting related to delayed data for the "Traffic by Hostname" report on the Akamai Control Center.
We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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