Outage in Akamai

Cloudlets UI Issues

Resolved Minor
January 30, 2025 - Started 23 days ago - Lasted 1 day
Official incident page

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Outage Details

We became aware of an issue with Cloudlets UI where users may be unable to see all policies and load balancing reporting is not available for production. The issue lasted between approximately 14:40 UTC on January 30th, 2025 and 16:40 UTC on January 30th, 2025. We have rolled back a release which we believe may have caused, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zUvsTKAS. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Components affected
Akamai Cloudlets
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/31/2025 06:34PM

We can confirm that the issue is now mitigated as of 16:40 UTC on January 30th, 2025 and no longer occurring. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

MONITORING 23 days ago - at 01/30/2025 05:43PM

We became aware of an issue with Cloudlets UI where users may be unable to see all policies and load balancing reporting is not available for production.
The issue lasted between approximately 14:40 UTC on January 30th, 2025 and 16:40 UTC on January 30th, 2025.

We have rolled back a release which we believe may have caused, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zUvsTKAS.
We will continue to monitor to ensure that the impact has been fully mitigated.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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