Edge Delivery Connectivity Issues in United States

We can confirm that the issue was mitigated at 13:52 UTC on 29 July 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000V3rhNCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 13:52 UTC on July 29, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will continue to monitor to ensure that the impact has been fully mitigated.

We continue monitoring our network to ensure it remains stable. We are continuing to implement the fix all US regions. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will continue to update as progress is made.

We continue monitoring our network to ensure it remains stable. We are continuing to implement the fix all US regions. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will continue to update as progress is made.

We have successfully resolved the connectivity issues affecting our US-MIA (Miami) data center. We will be monitoring this to ensure that it remains stable. Regarding the other US regions, we are continuing to implement a fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000V3rhNCAR. We will provide another update as progress is made. 

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000V3rhNCAR. We will provide an update as progress is made.

We are experiencing a recurrence of the issue. The issue started happening again at 12:57 UTC. We are actively investigating the issue and will provide another update as progress is made. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will provide updates as progress is made.

We are continuing work to identify and mitigate the root cause while applying short term mitigation steps as necessary to minimize customer impact. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will provide updates as progress is made.

We are continuing work to identify and mitigate the root cause while applying short term mitigation steps as necessary to minimize customer impact. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will provide an update within the next 120 minutes.

We became aware of an issue with Edge Delivery related to a percentage of requests for Akamai-hosted resources failing due to connectivity issues in a subset of US regions. The issue lasted between approximately 15:20 UTC on July 17, 2025 and 17:15 UTC on July 17, 2025. We have implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D7a7000006rI3N?s1oid=00DA0000000Hu5a. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.