Edge Delivery Issues in Asia

We can confirm that the issue was mitigated at 17:30 UTC on November 22, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have confirmed that due to exiting the peak traffic period in Asia and return of a portion of impacted backbone capacity, Edge Delivery issues in Asia have been mitigated as of ~17:30 UTC on November 22, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG. We will continue to monitor to ensure that the impact has been fully mitigated.

We have identified an issue with Edge Delivery related to degraded backbone capacity in the Asia region beginning at ~14:00 UTC on November 22, 2025. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG. We are actively investigating this issue and will provide an update in the next 120 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.