Enterprise Security - SIA impact in India

We have implemented a fix to mitigate this issue as of ~16:45 UTC on January 8, 2026; based on current observations, the service is resuming normal operations. We continue to work with our third-party service provider to fully resolve the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 We will provide an update as we progress.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4We will provide an update within the next 90 minutes.

We are investigating an emerging issue with a third-party service provider causing failure with Domain Name Service (DNS) configured with Secure Internet Access (SIA) in India region. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.