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Outage in Akamai

Enterprise Center Issues

Resolved Minor
January 30, 2026 - Started 21 days ago - Lasted 4 days
Official incident page

Incident Report

We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai ETP/SIA: Configuration

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 02/04/2026 01:33AM

We can confirm that the issue was mitigated at 00:07 UTC on February 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

MONITORING 17 days ago - at 02/03/2026 06:35PM

We are continuing to monitor this issue. Based on current observations, the service is operating normally. We will provide updates if the situation changes.

MONITORING 21 days ago - at 01/30/2026 08:59PM

We have not experienced a reoccurrence of this issue since approximately 12:10 UTC on January 30, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will continue to monitor to ensure that the impact has been fully mitigated.

INVESTIGATING 21 days ago - at 01/30/2026 06:39PM

We are continuing to investigate this issue. Subsequent updates around mitigation status will be posted as progress is made.

INVESTIGATING 21 days ago - at 01/30/2026 04:10PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 01/30/2026 03:04PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will provide an update within the next 60 minutes.

INVESTIGATING 21 days ago - at 01/30/2026 02:14PM

We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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