Bot Manager Premier (BMP) Issues

We can confirm that the issue was mitigated at 22:00 UTC on March 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to implement a fix for this issue. Thank you for your patience. We will provide an update within the next 60 minutes.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Bot Manager Premier related to legitimate traffic being blocked with elevated false positives. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.