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Outage in Akamai

Cloudlets issues while activating Application Load Balancing configurations

Resolved Minor
June 28, 2026 - Started 20 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Akamai's Cloudlets service experienced a 25-hour incident where users were unable to activate Application Load Balancing configurations. The issue began on June 28, 2026, and a fix was implemented at 16:50 UTC that same day, with full resolution confirmed the following day. Normal service operations resumed after the mitigation was applied.

We are investigating an emerging issue with Cloudlets related to issues while activating Application Load Balancing configurations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Cloudlets

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 06/29/2026 03:42PM

We can confirm that the issue was mitigated at 16:50 UTC on June 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

MONITORING 20 days ago - at 06/29/2026 12:42AM

We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue to monitor to ensure that the impact has been fully mitigated.

MONITORING 20 days ago - at 06/28/2026 05:22PM

We have implemented a fix for this issue as of 16:50 UTC on June 28, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue to monitor to ensure that the impact has been fully mitigated

INVESTIGATING 20 days ago - at 06/28/2026 03:57PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 120 minutes.

INVESTIGATING 20 days ago - at 06/28/2026 03:10PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 60 minutes.

INVESTIGATING 20 days ago - at 06/28/2026 02:45PM

We are investigating an emerging issue with Cloudlets related to issues while activating Application Load Balancing configurations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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