Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Akamai

Edge Delivery Secure CDN platform at Risk of Capacity Issues

Resolved Minor
October 21, 2026 - Started 4 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Akamai's Secure CDN Edge Delivery platform experienced a capacity risk incident beginning October 21, 2026, with a brief delivery impact observed around 18:23 UTC that same day before the network stabilized. A fix was identified and deployed over the following days, with minor instability possible during rollout but no significant service disruptions reported. The issue was fully mitigated on October 23, 2026 at 17:44 UTC after approximately 48 hours, restoring normal operations.

We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Edge Delivery

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/23/2026 06:57PM

We can confirm that the issue was mitigated at 17:44 UTC on October 23, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.17:

IDENTIFIED 3 days ago - at 10/22/2026 08:51PM

We continue to work on implementing a permanent fix to prevent recurrence. The deployment with the fix is continuing with no issues and it is expected to finalize tomorrow October 23rd during US business hours. During this time customers may experience minor instability; however, we do not anticipate any service disruptions. We are closely monitoring our systems and the deployment to ensure that there is no impact during this period.We will provide our next update during the US business day on October 23rd.

IDENTIFIED 4 days ago - at 10/22/2026 12:41AM

We continue to work on implementing a permanent fix to prevent recurrence. We can confirm that there are currently no delivery issues and that the network has remained stable since the brief impact observed at approximately 18:23 UTC. Additionally, as of 20:09 UTC, our propagation system channels are processing requests normally.We will provide our next update during the US business day on October 22.

IDENTIFIED 4 days ago - at 10/21/2026 11:15PM

We have identified the cause of the issue, and a fix is being implemented. We will continue to provide updates as progress is made.

IDENTIFIED 4 days ago - at 10/21/2026 09:29PM

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.

INVESTIGATING 4 days ago - at 10/21/2026 08:33PM

We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

INVESTIGATING 4 days ago - at 10/21/2026 07:33PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will provide an update within the next 60 minutes.

INVESTIGATING 4 days ago - at 10/21/2026 06:59PM

We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook