Outage in Akeneo
Slowness on PIM
Resolved Minor
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Outage Details
Components affected
Akeneo SerenityLatest Updates ( sorted recent to last )
This incident has been resolved.
After applying the mitigation actions, we do not observe slowness on the PIM now.
We are continuing to monitor for any further issues.
We were able to observe new slowdown on the same cluster.
We are taking mitigation actions again.
We are continuing to monitor for any further issues.
Slowness was observed on one cluster, representing ~1% of our customer base.
Root cause is identified, mitigation actions were taken, and we are currently monitoring the situation.
We'll keep updating this page when status evolves.
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